How Bruntwood increased engagement in payroll giving with GoodPAYE

Many organisations have established payroll giving schemes, yet often encounter challenges in effectively communicating these benefits to their employees. Some employees remain unaware of the existence of such schemes, while employers struggle to convey their value proposition.

Bruntwood, a company specialising in commercial property and committed to fostering vibrant urban environments, found themselves in a similar predicament. Despite having a payroll giving scheme in place, they faced difficulty in promoting it to their workforce. Dissatisfied with the level of support received from their current provider, Bruntwood sought a solution to bridge this communication gap.

With 1100 employees dispersed across the United Kingdom, Bruntwood recognised the need for a fresh approach. They required a provider capable of not only understanding the intricacies of their workforce but also appreciating Bruntwood’s deep-rooted connection to the communities they serve.

Leanne Mullen, Bruntwood’s Culture & Engagement Manager, talks about the level of service they have received from GoodPAYE.

“GoodPAYE manages payroll giving across 3 payrolls for our 1100 colleagues.

Their collaborative approach and adaptability have been incredibly helpful. They demonstrate genuine purpose and passion, working closely with us to promote this valuable benefit for our colleagues. They adeptly balance the needs of charities, our business, payroll, HR teams, and our colleagues. The option to support any registered charity of choice has been enthusiastically received by our colleagues.

In contrast to our previous provider, GoodPAYE’s communication and collaboration stand out remarkably. They consistently engage with us through regular catch-ups, share valuable management information and sector knowledge, and provide effective marketing materials, communications, and even online webinars to promote the benefit.

They deserve a perfect 10/10 for reliability, always delivering on their promises. Compared to our previous experience, GoodPAYE is in a league of their own when it comes to communication and collaboration.

We are thoroughly pleased with their service as our provider and payroll partner. I cannot recommend GoodPAYE highly enough”.